{"id":6596739,"date":"2021-02-22T16:28:03","date_gmt":"2021-02-22T16:28:03","guid":{"rendered":"https:\/\/myaua.auamed.org\/?page_id=6596739"},"modified":"2021-02-22T16:28:43","modified_gmt":"2021-02-22T16:28:43","slug":"problem-resolution","status":"publish","type":"page","link":"https:\/\/myaua.auamed.org\/?page_id=6596739","title":{"rendered":"Problem Resolution"},"content":{"rendered":"<p>AUA has always had an open door policy to allow employees to freely discuss matters of mutual concern with supervisors and University officers.\u00a0 The process is designed to handle important complaints about specific issues.\u00a0 Such issues may include any matter of serious concern to you, including corrective actions, promotions, work schedules, performance appraisals, sexual harassment or other forms of discrimination.\u00a0 Most incidents will be resolved through effective employee interaction.\u00a0 However, should a problem persist that you believe is detrimental to you or AUA, you should follow the formal procedure described below to bring your complaint to management\u2019s attention:<\/p>\n<p><strong>Procedure<\/strong><\/p>\n<p><strong><em>Step 1<\/em>\u00a0<\/strong> Discuss the problem with your immediate supervisor.\u00a0 If you do not believe a discussion with your supervisor would be appropriate, proceed to Step 2.<\/p>\n<p><strong><em>Step 2<\/em><\/strong>\u00a0 If your problem is not resolved after discussion with your supervisor, you are encouraged to meet with your group\u2019s director or the HR Manager.\u00a0 This manager will consider the facts and conduct an investigation if necessary.\u00a0 You will receive a prompt response regarding your problem.<\/p>\n<p><strong><em>Step 3<\/em><\/strong>\u00a0 If you are not satisfied with the decision you received in Step 2, you may prepare a written summary of your concerns and request that the matter be reviewed by the \u00a0Vice President of Administrative Services\u00a0 After a review of the facts, you will be promptly advised of a decision.<\/p>\n<p>AUA supports your right to speak up on matters of concern to you.\u00a0 We do not tolerate any form of retaliation against employees availing themselves of this procedure.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>AUA has always had an open door policy to allow employees to freely discuss matters of mutual concern with supervisors and University officers.\u00a0 The process is designed to handle important complaints about specific issues.\u00a0 Such issues may include any matter of serious concern to you, including corrective actions, promotions, work schedules, performance appraisals, sexual harassment [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":287,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6596739","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/myaua.auamed.org\/index.php?rest_route=\/wp\/v2\/pages\/6596739","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/myaua.auamed.org\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/myaua.auamed.org\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/myaua.auamed.org\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/myaua.auamed.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6596739"}],"version-history":[{"count":0,"href":"https:\/\/myaua.auamed.org\/index.php?rest_route=\/wp\/v2\/pages\/6596739\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/myaua.auamed.org\/index.php?rest_route=\/wp\/v2\/pages\/287"}],"wp:attachment":[{"href":"https:\/\/myaua.auamed.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6596739"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}